Vancouver's long and winding road to ride-hailing - Action News
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Vancouver's long and winding road to ride-hailing

Vancouver was the largest North American city without widespread ride-hailing until Thursday when the Passenger Transportation Board approved both Uber and Lyft.

It took nearly 8 years for the city to finally get popular ride-hailing apps Uber and Lyft

A customer takes one of the first Lyft rides in Vancouver on Friday. (Ben Nelms/CBC)

It took less than 24 hours for ride-hailing apps Uber and Lyft to get up and running after B.C.'s Passenger Transportation Board approved their operation in the Lower Mainland and Whistler this week.

But the nearly eight-year journey that preceded those first few rides in the city? Anything but swift.

And even though Metro Vancouverites can hail a ride through the tap of an app, the rest of the province is still waiting for their opportunity.

Here's what it took for ride-hailing to arrive in the city:

Summer 2012: Uber soft launches unofficially in Vancouver

Uber operated unofficially in Vancouver in the summer of 2012. (Ben Nelms/CBC)

While Uber, a San-Francisco based ride-hailing company, launches in Toronto in March, it also has an unofficial soft-launch in Vancouver during the summer.

Nov. 28, 2012: Uber withdraws from Vancouver

After operating unofficially for six months, Uber withdraws from Vancouver after the Passenger Transportation Board imposesa minimum fare of $75 per trip.

September 2014: Social media abuzz with rumours of Uber'sreturn

Uber begins tweeting its intention to return to Vancouver and putsads on Facebook to recruitdrivers.

Nov. 3, 2014: Province announces undercover checks to combat Uber

Uber-undercover operation to enforce taxi licensing

10 years ago
Duration 2:17
B.C. Transportation Minister Todd Stone vows to run stings against Uber drivers should the alternate-taxi service try to set up shop in B.C.

Amid the rumours Uber is coming, Transportation Minister Todd Stone says plainclothes transit agents posing as potential customers will be deployed to ensure taxis and their drivers are operating by B.C.'s rules, which are enforced to ensure passenger safety.

Nov. 5, 2014:Vancouver taxi companies sue Uber

Vancouver's taxi industry fires a pre-emptive strike against Uber, alleging in a lawsuit that the U.S.-based company is preparing to launch with unlicensed drivers in an attempt to illegally undercut traditional cabs. Uber responds by calling the taxi industry a "cartel." Theydrop the lawsuit in March 2015.

Oct.30, 2015:Vancouver council saysno to newtaxi licences, Uber

A woman approaches a taxi in Vancouvers Gastown neighbourhood on Dec. 31, 2019. (Maggie MacPherson/CBC)

Michael Van Hemmen, public policy manager for Uber Canada, makes an informal pitch for ride hailing to Vancouver city council. Even though they agreethe city is short on cabs especially during peak hours, council votes to not open the streets up to more competition.

Feb. 16, 2016: Uber CEO slams regulations at Vancouver TED talk

In 2016, Uber CEO Travis Kalanick takes on his familiar foe at TED: regulations, which he claims are standing in the way of cutting pollution and traffic woes. (Bret Hartman/TED)

"Old rules need to bend," Uber CEO Travis Kalanick reportedly tells an audience, making the pitch that Uber could create jobs and help cut traffic and pollution.

April 25, 2016:B.C. Green Party introduces ride-hailing legislation

The B.C. Green Party introduces legislation to "start a conversation"about bringing ride-hailing companies to British Columbia. The bill, introduced by Green Party leader Andrew Weaver, would require ride-hailing drivers to get a background check. This is the first of three attempts the Green Party makes to introduce ride-hailing legislation.

Oct. 19, 2016: Vancouver council bansUber for another year

City council votesin favour of extending a moratorium on issuing new taxi licences for another year. This meansthere will be no new taxis on Vancouver streets until at least October 2017, and that Uber cabs will be unable to break into B.C.'s taxi market.

March 7, 2017: Liberals promise Uberif they win the election

Uber and other ride-hailing companies will be available by December, announces B.C. Transportation Minister Todd Stone, contingent on the B.C. Liberal party winning the 2017 provincial election. Taxi advocates plan to challenge the decision.

May 9, 2017:B.C. general election topples government

British Columbia NDP Leader John Horgan gives the thumbs up to the crowd at his election night speech during British Columbia's provincial election in Vancouver on May 10, 2017. (Nick Didlick/Reuters)

No single party wins the majority of seats, but the Greens say they will provide confidence to an NDP minority government. NDP leader John Horgan becomes premier, succeeding B.C. Liberal leader Christy Clark.The future of ride-hailing is unclear.

Sept. 27, 2017:New transportation minister mum on ride-hailing timeline

B.C.'s new transportation minister, Claire Trevena, says ride-hailing legislation won't be coming from the government anytime soonin response to a question put to her during the Union of B.C. Municipalities conference.

"It's too complicated. The previous government [wanted] it by the end of the year. I don't want to do that," Trevena says.

Aug. 25, 2017:Uber creates an accidentalice cream debacle

The online app promisesto deliver free Earnest ice-cream and Uber promotional items to anybody in Vancouver who downloadsthe app and requestsice cream between the hours of 11 a.m. and 3 p.m. PT Aug. 25.

But instead of a sweet treat, many users are met with an "Ice Cream Unavailable" message. Social media users rage.

Nov. 13, 2017: Lyft arrives in Canada

An advertisement for ride sharing app Lyft is pictured in Vancouver on Jan. 23, 2020. (Ben Nelms/CBC)

Uber's biggest rival, San Francisco-based Lyft eyes the Toronto market, it's first move outside of the U.S., where it operates in 300 cities.

Nov. 23, 2017: Provincial committee created to investigate ride-hailing

A side shot of a man speaking in front of stained glass in a structure with large white columns.
Andrew Weaver, B.C. Green Party leader, has been a strong proponent of ride-hailing in the province. His party introduced legislation to support the practice three times. (Mike McArthur/CBC)

Andrew Weaver, leader of the B.C. Green Party, announces that a select standing committee made up of MLAs from all three parties will investigate ride-hailing for the province and produce a report byFebruary 2018 that willinform future legislation allowing the service.

Feb. 7, 2018: B.C. organizations create ride-hailing lobby

Nine organizations in British Columbia join forces to advocate for ride-hailing services in the province as soon as possible. The group is called Ridesharing Now for B.C.

Feb. 15, 2018: Government committee report: 'Yes!' toride-hailing

The all-party MLA committee completes its report, whichsupports a plan for ride-hailing services throughout the province.

June 22, 2018: 'There really isn't a delay'

Transportation Minister Claire Trevena says the introduction of ride-hailing is running on schedule, despite claims from critics to the contrary.

Nov. 19, 2018: Ride-hailing legislation (finally) passes

Legislation supporting ride-hailing in B.C. finally passed in 2018. (Jonathan Hayward/Canadian Press)

The B.C. government introduces legislation to allow ride-hailing in the province by sometime in 2019. The proposed changes include amendments to eight provincial statutes. It passes.

July 8, 2019: Regulations for drivers, companies revealed

The province reveals regulations for ride-hailing, including Class 4 licences for drivers, and ride-hailing companies paying a $5,000 annual fee to operate.

Sept. 4, 2019: Vancouver taxis go back to court

The taxi industry has fought a long battle with ride-hailing apps. (Reuters)

A group of Vancouver-based taxi companiesasks the Supreme Court of B.C. to quash rules recently introduced by the Passenger Transportation Board that would allow ride-hailing to begin legally operating in B.C.

Premier John Horgan dismisses their claims.

Jan. 23, 2020: Uber, Lyft approved for Lower Mainland, Whistler

Vancouver celebrity chef Vikram Vij takes the first Lyft ride in Vancouver on Friday, Jan. 24. (Ben Nelms/CBC)

Ride-hailing companies Uber and Lyft are approved to operate in the Lower Mainland, including Metro Vancouver. Less than 24 hours later, drivers hit the streets.