How does discrimination happen in Hamilton and can it be prevented? New survey results offer answers

Applying for a job, riding on public transit or just walking down a sidewalk are some of the most common settings where discrimination happens in Hamilton, according to results from arecentsurvey.

A reportpublished this fall bythe Hamilton Immigration Partnership Council (HIPC) offers a glimpse into how discrimination unfolds in the city, who is targeted most often, how it impacts victims and some steps Hamilton can take to prevent it.

The results, shared by the city on Dec. 7, areanother piece of evidence that highlights one of the city's most daunting issues.

Hamilton has wrestled with areputation for hate for years, having the country's highest per-capita rate of hate crimes in 2019, 2018, 2016 and 2014 according to Statistics Canada.

"Individuals in Hamilton have always experienced these things I think we're now actually able to talk about it," HIPC chair Lily Lumsdensaid.

"[The report]does further reinforce Hamilton as seemingly not a great place to live for some people, but now that we're actually doing things like this we're becoming better at calling it out when we need to and supporting organizations and individuals."

Who are the most likely targets of discrimination?

The randomized phone survey included responses from 316 immigrants and visible minorities, 176 Indigenous people and 293 white non-immigrants.

Of those, 83 per cent of Indigenous people, 59 per cent of immigrants and visible minorities and 48.5 percent of white non-immigrants surveyed said they experienced discrimination in the past three years.

Shelly Hill, the city's manager of Indigenous relations, said the results from Indigenous participants aren't surprising.

"It shows that settler colonialism is ongoing and will remain so without the repatriation of Indigenous land and way of life," she wrote in an email statement.

"Indigenous people have been comprised of dislocation from traditional communities, disadvantaged and forced assimilation including the effects of the residential school system."

WATCH:Racial bias persists across retail industry, Sephora survey shows

Racial bias persists across retail industry, Sephora survey shows

4 years ago

Duration 2:32

A recent survey by beauty giant Sephora has found racial bias persists across retailers, something Canadians and people of colour working in the industry have been saying for years.

The survey also found that in Hamilton, Muslims, Black people and Arab people experienced some of the highest levels of racism.

While they indicated they were targets because of their race, skin colour, ethnicity, culture or accent, the report states white people surveyedfaced discrimination from "more universal factors such as age, gender, and physical appearance."

Sarah Wayland, HIPC's senior project manager, notes an interesting finding is immigrants who have stayed in the city for five to 10 years were more likely to say they were targets of discrimination compared to newcomers.

"Perhaps they grow more aware of discrimination over time or their social networks are wider, or it could relate to their greater likelihood of being in the workforce or entering the labour market," she wrote in an email.

The most common answer from survey participants when describing the culprits of discrimination was middle-aged white men.

Where does discrimination occur?

Survey participants said they experienced the most discrimination when applying for jobs, while at work or in public areas, like parks, sidewalks and transit.

Nearly half of Indigenous participants also highlighted thatthey are discriminated against when buying a home or renting an apartment.

The most common forms of discrimination reportedwere inappropriate jokes, derogatory language and verbal abuse.

WATCH:Was she given a lower home appraisal because of her race?

Was she given a lower home appraisal because of her race?

4 years ago

Duration 0:53

Karen, a Black woman with a home east of Toronto, requested a second home appraisal after experiencing what she believes was racial bias. She says the second estimate was about $100,000 more than the first.

"All three groups of respondents tended to experience discouragement, exclusion and powerlessness more than shame, though all emotions were experienced," the report reads.

"Indigenous Peoples tended to experience all these emotions more than the other two groups of respondents."

Lumsden highlighted the survey's findings about coping with discrimination.

"What a lot of individuals indicated is that they use a passive coping strategy which is essentially just kind of ignoring it," she said.

"Which leads to further feelings of shame and depression I do believe it's something that is underreported."

What does the report recommend to help stop discrimination?

The report outlines a handful of recommendations to try and curb hate.

The first is to promote an environment that encourages victims of discrimination to report their experiences. It suggests creating an online reporting tool.

The Hamilton Centre for Civic Inclusion is developing one. Hamilton police also has for hate crimes.

The second key suggestion is to help victims of discriminationuse effective coping strategies by offering culturally sensitive, evidence-based mental health supports.

The third key is to usemulti-prongedapproach that would include:

• Bringingpeople from different groups together and having them work to achieve a common goal.
• Countering stereotypes by showing people examples of exceptions to stereotypes.
• Encouraging people to consider things from another perspective.
• Finding commonalities between people.
• Supporting bystanders of discrimination by teachingthem what to do in that situation.
• Address discriminatory policies and practices at the systemic and organizational levels by makingsocial justice a central value, reviewing current policies and hiring specialists to help do the work.

"It is important to take a concerted effort and look deeply within ourselves as individuals and collectively as a whole to investigate the colonial structural layers, social forces, systemic inequities, institutions, ideologies and daily interactions on how to move forward promoting positive values toward racial impartiality," Hill said.