University of Waterloo warns students and staff of COVID-19 phishing scam - Action News
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Kitchener-Waterloo

University of Waterloo warns students and staff of COVID-19 phishing scam

The University of Waterloo and the Better Business Bureau are warning people about possible COVID-19 scams. UW said a phishing scam involved a fake UW administration email and targetted students and staff.

Fake email addressed parents and guardians with anupdate from the Public Health Agency of Canada

A keyboard is shown with the word Scam written where the Return key is.
The University of Waterloo and the Better Business Bureau are warning people about circulating COVID-19 scams. (CBC)

The University of Waterloo is warning students and staff about a circulatingCOVID-19phishing scam.

On their website, UW's IT servicessays the scamcomes in the form of an email with the subject line:"IMPORTANT: Coronavirus (COVID-19)."

The email addresses parents and guardians with anupdate from the Public Health Agency of Canada with regards to COVID-19.

The email then provides a link to a letter from medical officer of health.

"If you received an email similar to the following, do not click on any links and do notreply," the university said.

The scam used a fake UW administration email, said Matthew Grant, director of media relationsfor UW, adding only one case of a person opening the link has been reported so far.

"Our IT department was able to detect and stop that scam early," he said. "We took steps to ensure that all members of our campus are aware this was a possibility."

BBB also warnsof COVID-19 scams

The Better Business Bureau (BBB) is also warning people about potential COVID-19 scams.

Fraudulent health products, fake charities and websites claiming to sell face masks are some of the scams the BBB has been made aware of.

"Con artists are also impersonating the World Health Organizationin phishing emails," the BBB said in a release.

"These messages claim to have news about the disease and prompts readers to download malicious software."

The BBB said people shouldbuy products directly from sellers they know and trust to avoid getting scammed. It adds people should check if the online store they are buying from has working contact information and a real address.

"Before offering up your name, address and credit card information, make sure the company is legitimate."