Bringing young doctors to Waterloo region necessary as older ones retire

The number of residents in Waterloo region who need a doctor may have dropped in recent years, but it's the increase in the number ofdoctors who are retiring that concerns Ian McLean.

He's president of the Greater Kitchener-Waterloo Chamber of Commerce and he's hoping the city of Kitchener will share his concerns.

• Grand River Hospital fundraises for ER resident doctor salaries
• Region hospitals using overflow beds due to flu, respiratory illness
• New urgent care clinic in downtown Kitchener to open in former funeral home

It's why he's asking the city to allocate $10,000 in its 2017 budget for the chamber's doctor recruitment task force.

"For every doctor that retires, they have 2,000 patients. To replace that doctor, we probably need a doctor and a half to a doctor and three quarters, because they take smaller patient loads," McLean said.

The chamber is hoping a combined contribution from Kitchener, Waterloo and Woolwich township will make up 25 per cent of the $150,000 budget used to woo health care providers and their families to set up practice in the area.

The remaining 75 per cent is funded by the local private sector.

167 doctors accepting patients

If you need a doctor you may be in luck at the moment. Of the 500 doctors in the area, 167 are accepting patients.

But connecting a health care provider with a patient isn't as simple as connecting people who need a physicianwith a physician who has space.

Martina Rosza, the senior director of operations for the Waterloo-Wellington Community Care Access Centre, said they have to consider fit, preference and access.

"You've got residents who might say, 'I want a female physician' or 'I want a male physician,'" Rosza said.

"You also have issues around patient complexity. So you may have a patient who has a chronic disease where you've got a specialist or primary care physician who specializes in the management of that type of chronic disease, but can't take a patient right now."

Different reasons patients look for doctors

Lisa Bitonti-Bengert, the senior manager for health system integration with the Waterloo Wellington Local Health Integration Network (LHIN) said since 2010, they've added 102 health care providers and 68 specialists to the area.

But the number of people who say they need a doctor is around 23,000.

The reasons why they need a doctor may not be as simple as just not having one, she said.

Some of those people may be frustrated with lengthy wait times to get in to see their doctor, so they put themselves on the list to get a different doctor.

"Is it true that you really can't get in because they don't have an appointment or is it because they need other types of specialty care that they seek out first from their family physician," Bitonti-Bengert said.

"And then that primary care provider has problems accessing other parts of the system, for example, mental health or other specialists."

Always recruiting new doctors

Donna Gravelle is facing a similar problem as McLean. The physician recruitment coordinator with Cambridge and North Dumfries said they are trying to keep up with matching patients to new doctors as older doctors retire.

"Our main focus [is] to get these practices filled before the physician leaves," Gravelle said. "Most of these are and will be solo practitioners retiring with large patients rosters."

She said there are three main reasons people call her looking for a doctor: they're new to Cambridge, their doctor has retired or they're looking to switch to a new doctor.

"There are still patients looking and we are always recruiting due to retirements, moves and clinics expanding," she said.

Accessing a health care provider

Here's how to get a health care provider in the region.

• Log onto Health Care Connects
• Search for family physician.
• Fill out the form.
• Your name is given to the local health care connectors.
• A member of CCAC calls to verify the information and will discuss your health care needs and the connection begins.