London Public Library continues steady recovery from cyberattack - Action News
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London Public Library continues steady recovery from cyberattack

The library issued a statement on Friday confirming that while work is still underway to investigate the attack, services used regularly by over 100,000 Londoners are back online.

Information still lacking on cyberattack that caused system outages

Library patrons were unable to use the public computers after a systems outage on Wednesday.
Library patrons are still unable to use the public computers after a systems outage caused by a cyberattack. (Andrew Lupton/CBC News)

London Public Library has managed to bring moresystems back online in the aftermath of outages brought on by a Dec.13cyberattack.

The library issued a statement on Friday confirming that while work is still underway to investigate the attack, some services used regularly by over 100,000 Londoners are back online.

"We've been able to restore access to the Libby app and OverDrive platform that provides access to ebooks and audiobooks," said a statement fromEllen Hobin, the communications manager for the London Public Library. "We were nearing 1 million checkouts on this platform for 2023. Maybe we'll make it yet."

The major system outage that started on Dec. 13 brought the library's operation to a grinding halt for some time, knocking out Wi-Fi networks, forcing the library to shutter some branches, and spurring a policeinvestigation.

"WiFi is also available again at library locations.This means that people can use WiFi on their device at the lbrary," Hobin's statement went on to say.

"We're still working to restore access to our public computers and printing, a much-needed service. We'll continue to post updates so people know when they are available.We're hoping it is soon."

The library's catalogue is also still offline, including the functionality of putting physical items on hold.

Carson, Glanworth and Lambeth branches will remain closed until January 2.

"We understand that it could be some time before more informationis available related to the cyberattack that caused the library systems outage," the statement read.