More workers, police and housing needed for downtown rejuvenation, business group says - Action News
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Manitoba

More workers, police and housing needed for downtown rejuvenation, business group says

More housing and workers could liven up downtown Winnipeg, while an increased police presence and better lighting could improve safety, people at a Downtown Winnipeg BIZ event said on Monday.

Mayor fields questions from Downtown Winnipeg BIZ members about how to improve the area

A cafe owner in a blue polo shirt and beige hats poses for a photo in his cafe.
Daniel Equbazgi, owner of Dan's Cafe & Lounge, said business in downtown Winnipeg hasn't recovered yet from the pandemic. (Warren Kay/CBC)

Business in downtown Winnipeg is still "not like it used to be" pre-pandemic, saidDaniel Equbazgi, theowner of Dan's Cafe & Lounge.

He's been in business downtown for almost seven years and recently moved into a bigger space on Edmonton Street that used to house a Second Cup. It was one of many shops that have closed since the pandemic began, having felt the impact of a drop in foot traffic, a phenomenon that continues to this day, Equbazgi said.

He attributes part of thatto Manitoba Hydro one of the larger employers downtown which isheadquartered across the street.About two-thirds of its staff work remotely on Mondays and Wednesdays, aspokesperson with the Crown corporation said.

Equbazgi suggestedthe exodus of workers from the core, including contingents from thepublic service working remotely, has affected his bottom line.

"This is killing the business, especially downtown," Equbazgi said, noting people are needed for a recovery. "They have to make them to come back to work."

More workers, housing, policepresenceand street lighting were amongbusiness owners' concernsat an event Monday hosted by the Downtown Winnipeg Business Improvement Zone (BIZ), which represents 1,100 businesses in the downtown core.

Mayor Scott Gillinghamsaid all of those are key factors to the health of downtown.

"You feel safer when you're surrounded by people no matter where you are, whether it's downtown or in the suburbs," he said. "Having more people in the downtown for a variety of reasons living here, visiting here, coming for businesses or events here is really critical."

A room full of people seated in chairs at an event.
A few dozen people, including business owners, listen to Winnipeg Mayor Scott Gillingham discuss some of the big issues facing downtown. (Josh Crabb/CBC)

Kate Fenske, Downtown Winnipeg Biz CEO, said despite 14 businesses opening downtown this year, "there are still more businesses closing than opening.

"We know what makes downtown safer more people here and that's obviously been very challenging," she said.

More supports for people struggling with mental health, addictions and homelessness areone of the top things BIZ members want to push for, Fenske said.

Solutions for 'people in crisis'

She relayed a question to the mayor from a business owner who said they're seeing more "people in crisis, drug use, violence on the streets in front of our business," and asked Gillingham how the city is working with social agencies to help vulnerable people, while also improvingdowntown safety.

He said there is a need for a unified vision from every sector working on those issues.

"There has to be commitment to a co-ordinated approach and the reason is that so many of the services that individuals need that are struggling with homelessness or addiction are provincial services," he said.

"It's going to take a Herculean effort city, province, social service agencies, non-profits, private sectors to establish one plan to address this."

Downtown high rise buildings at a busy street corner on a sunny day.
Manitoba Hydro, left, and Wawanesa Insurance, right, are among the bigger employers downtown. Since the pandemic began many employees have flexible work arrangements, which means there are fewer people in the area. (Josh Crabb/CBC)

Gillingham said many calls to police don't warrant a "badge and gun" response, which is why having members of the Bear Clan Patrol or Downtown Community Safety Partnership, which patrolthe streets and provide assistance to people in need,responding is "so critical."

There is nonetheless a need for police "presence of feet on the street," he said.

Gillingham pointed to plans to add 24 peace officers to Winnipeg Transit busesby end of 2023, adding anothertwo dozen Winnipeg police officers next yeardevoted to foot patrols in downtown, and an interim measure to divert some community safety officers to spend half of their shift patrolling downtown.

More lighting

Fenskesaid another challengefacing business owners is "fighting theperception of downtown."

"When it comes to safety, really how a place feels matters and also the perception downtown."

A woman in a light blazer, long blond hair and black rimmed glasses, and a man in a grey suit, blue tie and dark rimmed glasses, speak to a room of business owners.
Downtown Winnipeg Biz CEO Kate Fenske, left, and Winnipeg Mayor Scott Gillingham address downtown business owners during an event Monday about safety and business in the city's core. (Justin Fraser/CBC)

She relayed to Gillingham a question from a business owner who said people feel safer when places are well lit.

Fenske saidbusinessowners reported barriers when trying to apply to a city programin 2018-19 that offered incentives for putting up better lighting.

Gillinghamsaid there was low uptake in the past, but thathe would look into the possibilityagain.

Drop in foot traffic

Fenske read another question from a business owner concerned remote work has had a negative impact on downtown and asked how the city could encourage workers to come back.

Gillingham repeated the he wants more city staffcurrently working from home to get back into the office.

About 15 per cent of the city's workforce, or roughly 1,500 staff, work from home through a flexible work program launched just over a year ago.

A significant chunk have indicated to the city that was an important element to attracting and retaining workers.

Gillingham acknowledged that and said the city is now incompetition with private sector employersoffering flexible arrangements. Hestill wants more staff downtown.

"I think we as the city, as an employer, need to lead by example," he said.

When asked about the mayor'scomment, Gord Delbridge, president of CUPE Local 500, which represents almost 5,000 City of Winnipeg employees,said the city should giveworkers more flexibility.

A downtown street corner business.
Dan's Cafe & Lounge has been downtown for about seven years and recently moved to the corner of Edmonton Street and Graham Avenue. Daniel Equbazgi, the owner, said business is not like it was pre-pandemic. (Josh Crabb/CBC)

"Where employers are being successful and leading by example is offering things such as work from home or flexible work hours, reduced work hours. That's leading by example," Delbridge said on CBC's Up To Speed program Monday afternoon.

Meanwhile, Equbazgithinks downtown is a "bit of a mess" right now, but he sees hope on the horizon due todevelopments likethe Wawanesa Insurance tower, under construction down the street at True North Square.

"Maybe after one year, it will be downtown like it used to be."

More lighting, police, workers and housing what's needed for downtown rejuvenation, mayor hears at forum

1 year ago
Duration 2:08
More housing and workers could liven up downtown Winnipeg, while an increased police presence and better lighting could improve safety, people at a Downtown Winnipeg BIZ event said on Monday.

With files from Josh Crabb and Faith Fundal