Liquor Mart thefts plummet 97.5% at stores once reeling from brazen shoplifters

The number of Manitobansboldlygrabbingarmfuls of alcohol and walkingpast staff without payingis now small compared tothe thousands of thefts reported during anepidemic of liquor-store lawlessnessin 2019.

A year after the dramatic shoplifting spike, new glass-cordoned entrances preventing customers from entering without showing theirphoto identification have been installed in all 43 planned locations. The number of thefts has plummeted.

The fiveLiquor Martshardest hit by the spate of shopliftingreported 2,633 thefts in the six months beforetheir controlled entrances wereinstalled.

Inthesix months afterwards, those stores counted just 66 thefts a 97.5 per centdecrease.

"All of us at ManitobaLiquor& Lotteries are pleased with the results the controlled entrances have had in significantly reducing the incidents of thefts and especially robberies at ourLiquorMarts," president and CEOManny Atwal said in a statement.

"To be able to return ourstoresto a place where our customers and employees are able to shop and work without the looming threat of violence has been a great relief."

Dozen thefts a week a sharp drop

The thefts still happening an average of 12 incidents a week provincewide,Liquor and Lotteries saidbear little resemblance to the brazen, violent thefts thatcirculated on social mediainamateur videos of people stealing large quantities of product, stashing them in bagsand often threatening violence. Staff was instructed not to intervene due to safety concerns.

When thefts do occur, the agency has been able to provide police with identification information.

At its peak in Aug. 2019, Liquor Martsreported 462 thefts in a single week.

The Manitoba Liquor & Lotteriesfinished installing the new controlled entrances all 36 Liquor Martsin Winnipeg, as well as the four stores in Brandon, two in Portage la Prairie and one in Selkirklast month.Customershave to show photo ID at a security station before being allowed inside through a locked inner door.

The Crown corporation unveiled plans for the secured entrances in Nov. 2019, the same nighta disturbing video emergedof ahooded assailant punching a Tyndall Park store employee in the face. The woman was sent to hospital, and the store was closed as the secure entrance was built.

Atwalsaid Monday the unprovoked attack "only strengthened our resolve to haveLiquorMarts again be a safe environment for all."

The reducedthefts are also reflected in fewerinventory losses.

In the last nine months of 2019, $2,315,000 worth of liquor store inventory was forfeitedthroughshrinkage, which describes what islostdue to factors such as shoplifting, vendor fraud, employee theft and administrative error.

For the same time period in2020, theshrinkage was calculated at$193,000.

The Manitoba Government and General Employees' Union said store employees feelsafewith the new security measures in place, which also bars minors from entering.

"They're not having nightmares at night. They're not going home shaking, and they're not scared to be in the liquor store working anymore,"MGEU president Michelle Gawronskysaid.

She wants her members at all Liquor Martstoresto feel that same level of safety. Twenty stores are so far not equipped with these entrances.

"Whether you're in Selkirk, Steinbach, wherever you are, you [should] have the security and the knowledge of having a very controlled place to be able to purchase your alcohol and know that you're safe in doing so," Gawronsky said.

Flin Flon wants controlled entrance

She was told a spate of shoplifting occurred late last year in Flin Flon. Local RCMPresponded to five liquor store thefts in a week in late November and early December, the Flin FlonReminder reported.

Flin Flon MLA Tom Lindsey was told by a constituent that a masked individual quickly entered the store, stolebottles and ran back outsidebefore the automatic door closed.

He wrote to the liquor store manager to ask if a secured entrance would help.

In a letter to Lindsey that was shared with CBC News, Crown Services Minister Jeff Wharton said Manitoba Liquor & Lotteries is constantly monitoring the type and frequency of crime at its stores, while evaluating the possibility of any new measures.

Lindsey said the secure entrances are worth the investment. Manitoba Liquor & Lotteries expects the final cost of the 43installationsto beunder the $2.5-million budget that was set for them, a spokesperson said.

"You can sit and watch robberieshappen and do nothing about it, or you can recognize that the potential is there and take action to protect people," Lindsey said.

Liquor and Lotteries said it commissioned a poll from Leger Research, which found 89 per cent of people interviewed, either on-locationor through random phone interviews last spring, supported the new entrance procedures.

Liquor Mart thefts plummet

4 years ago

Duration 1:55

The number of Manitobans boldly grabbing armfuls of alcohol and walking past staff without paying is now small compared to the thousands of thefts reported during an epidemic of liquor-store lawlessness in 2019.