Some border-town Manitobans have U.S. medical bills repaid, others left in debt

At least twoborder-town Manitobanshave had massive U.S. medical bills repaid after months of stress and financial uncertainty, but one of their neighbours says the province has left her in the dark and in the red.

"They should pay my bill, no doubt, because it was an emergency and I should get treated the same as everybody else," said Verna Kittleson, 62, who was left with thousands in medical bills from an emergency stay in Grand Forks, N.D., in 2015.

It's not about one or two or five people's bills, it is about everybody in our community- Verna Kittleson

The Manitoba government has a long-standing health coverage arrangement that permitsresidents in border towns includingSprague, four kilometres north of the U.S. border,to access emergency health care attwo Minnesota hospitals.TheAltruAgreement allows people like RobinMilne, Andrew Thiessen and Kittleson toseekemergency care atfacilities in Roseau andWarroad,Minn., and have the costs covered.

Milne, Thiessen and Kittleson have all been rushedto hospital in Roseau in the past few years only to be rerouted by Minnesota health officialsto Grand Forks, where they weren't technically covered.

After suffering a heart attack in October 2016 and ultimately receiving treatment in Grand Forks, N.D.,the province told Milne, 60, hewould have to foot the$118,000 in bills for the emergency stay because he didn't receive his care at the covered Minnesota hospitals.

In March, Manitoba Health Minister Kelvin Goertzenchanged his tune and said about $64,000 in Milne's hospital billshad been paid. On Wednesday,Milne heard more good news: a provincial official called saying the remaining $48,000 for an emergency flight from Roseauto Grand Forks had also been covered.

"It was awesome,"Milnesaid. "Both my wife and I ... we were just so happy about that and so thankful it's over."

'Very Thankful'

Thiessen, 69,died in April but lived just long enough to see hisbills covered, too.

"He was very thankful," hiswife, DianeThiessen,said on Thursday. "We knew we were in the right."

TheThiessenshad to sell land they hoped to pass down to their children after being hit with $40,000 inmedical bills when Andrew received emergency kidney treatment in Grand Forks in 2015.

ButKittleson said she hasn't heard a thing from the province about similar bills she was saddled with a couple of years ago.

"I just assumed when they were dealing with Robin's they were going to be dealing with all of the past people who weresent to Grand Forks," saidKittleson, adding she is happy for theMilnesandThiessensbut doesn't understand why she hasn't received the same help.

"I'm just so happy for them, but it's just, 'Stick another knife in me,' because it's just so wrong that they don't come across and do everyone at once ... and leave us just to wait. The stress is just more than what we should be handling at this age."

She received emergency heart surgery in Grand Forks in 2015 and was forced to pay about $63,000 for the treatment. TheKittlesonsdipped into theirsavings andhad to take out a second mortgage on her home to pay down the bill.

Widespread confusion

Milne took a stand from the start and refused to pay the bill, but Thiessen and Kittleson complied and took on debt to resolve the issue. In light of how comparatively quickly the province paid Milne's bills, Kittleson is now wondering whether she, too, should have refused to pay early on.

"It's not just paying a bill, it's what are they going to do in the future for everybody?" she asked.

There has been widespread confusion in Sprague and the surrounding area regarding the limitations of the Altru Agreement.

Goertzenhas said he plans to complete a reviewand to modernize the agreement last revised in the late 1990sbut Kittleson said the province should be doing more in the interim to clarify coverage limitations for people in Sprague.

"They have to do something, because who is next?" Kittleson said.

"All the seniors in the area are all panicking because they're afraid they're going to end up in Grand Forks and they're not going to have anything to leave their children. A lot of them have those envelopes on their fridges in the seniors' home, 'Don't take me to Roseau.' I mean, that's pretty sad that the province puts the fear into everybody by not addressing the issues," she said.

Some border-town Manitobans have U.S. medical bills repaid, others left in debt

7 years ago

Duration 1:49

At least two border-town Manitobans have had massive U.S. medical bills repaid after months of stress and financial uncertainty, but one of their neighbours says the province has left her in the dark and in the red.

This isn't just her story, she said.

"We have to protect the community. It's not about one or two or five people's bills, it is about everybody in our community. This isn't about Robin Milne or Verna or Andrew, this is about everybody that lives here."

Milnesaid he hopes the province does what's right and reimburses Kittleson.

A spokesperson with Manitoba Health said the provincial government couldn't comment on issues related to the Altru Agreement and people in Sprague at this time.

"Manitoba's Election Financing Act places a number of restrictions on government communications during a byelection period," the spokesperson said in a statement. "We can respond to questions about current programs and provide statistics, but we are limited in our ability to provide interviews or comment on government commitments that have been made but not yet delivered or implemented."