Winnipeg Blue Bombers want feedback from fans about Banjo Bowl

Fans who went to the Banjo Bowl last Saturday are being asked to weigh in on their overall game experience.

A fan experience survey for the 2016 Banjo Bowl was sent to fans this week, asking for input on everything from the cleanliness of the stadium to customer service at concessions, and the helpfulness of staffto the game experience.

"The Winnipeg footballclubsends out a standard survey to fans after every single home game and has been doing so all season.The survey goes out electronically to every fan who attends a home game and asks for feedback on transportation, concessions and the overall fan experience etc.," said a spokesperson from the Winnipeg Blue Bombers in an email to CBC Thursday.

"The results of the most recent game were very positive, with a significant increase in the number of fans highly rating this past game day experience," the statement said.

The recent surveycomes after Janelle-Marie Emondsaid her 9-year-old son was bullied and had beer poured on him by Bomber fans for wearing a green sweater at the Banjo Bowl last Saturday when theBlue Bombers beat the Saskatchewan Roughriders 17-10.

• Winnipeg football fans swear, pour beer on boy for wearing Rider green at Banjo Bowl
• Drunken antics spoil fun for some at Bombers game, fans say

The football club has sent a gift basket to Emond and her sonwith complimentary tickets to future Bomber games as well as achance to meet some of the Blue Bomber players.

Feeling better

Emond said Thursday that her son is still feeling overwhelmed by all the attention, but he's also feeling better.

She plans to take him to another game as soonas this Saturday.

"We're going to take a look at the schedule and pick a game together," Emond said in an email to CBC.

Emondsaid she wanted to share her experience with the public, adding the football club has respondedverypositive to her ordeal.

She also praised the club for sending out the recent survey.

"That is fantastic to hear. It is nice to see that possibly some things could change," shesaid.

The questions in the survey include:

How often do you attend Blue Bomber games?

Where was your seat located?

How did you get to the game?

How likely are you to recommend purchasing tickets to a Blue Bombers game to a friend, family memberor colleague?

There were also questions about parking and whether fans parked on campus or off campus.

The survey also asks for any additional feedback about fans' overall experience at the Banjo Bowl.

Winnipeg Blue Bombers want feedback from fans about Banjo Bowl

8 years ago

Duration 2:00

Fans who went to the Banjo Bowl last Saturday are being asked to weigh in on their overall game experience.