Air Canada CEO says he's lived in Montreal 'without speaking French' for 14 years

When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the question be posed in English.

In a 26-minute speech at the Palais des congrs in Montreal moments before, Rousseau only spoke French for about 20 seconds. While his understanding of the language is "fair," he said, he struggles to speak it.

That prompted swift criticism from federal and provincial politicians and several Quebec commentators.

Many pointed out that Air Canada is subjectto the Official Languages Act and must therefore serve customers in English and French, depending on the customer's preference.

Montreal's Chamber of Commerce had invited Rousseauto speak about Air Canada's recovery after the pandemic. It was his first major speech since he was appointed CEO of the company, which used to be a Crown corporation, in February. He had held various roles in the company's executive suite since 2007.

After the speech, Rousseau was asked in French bya journalist for Quebec TV news channel LCNhow he's managed to livein Montreal for so long despite speaking little French.

Rousseau paused and said:"Can you redo that in English? Because I want to make sure I understand your question before I respond to it."

The journalist, Pierre-Olivier Zappa,said he'd rather Rousseau's press attach translate the question to him. The attach replied that Rousseau had addressed it in his speech.

Eventually, Zappa asked the question in English, saying, "How can you live in Montreal without speaking French? Is it easy?"

Rousseau paused again.

"I've been able to live in Montreal without speaking French, and I think that's a testament to the city of Montreal," Rousseau said.

WATCH | Seethe full exchange with Rousseau:

Air Canada CEO struggles to answer questions in French in Montreal

3 years ago

Duration 1:38

Michael Rousseau was asked in French by a journalist for Quebec TV news channel LCN how he's managed to live in Montreal for so long despite speaking little French.

He was also asked why he had not learned French, responding:"If you look at my work schedule, you'd understand why."

Politicians condemn Rousseau, Air Canada

Michel Leblanc, the president of the Chamber of Commerce, said he was disappointed that Rousseau's speech contained very little French, "and that the CEO of Air Canada did not publicly declare that his intention was to learn French."

Raymond Thberge, Canada's Commissioner of Official Languages, said he hopes Rousseau will make a commitment to do so.

"Like any CEO of a company subject to the Official Languages Act, [Rousseau] should be able to communicate in the official languages,"Thberge said in an interview with Radio-Canada.

QuebecJustice MinisterSimon Jolin-Barrettewho is responsible for Bill 96, the province's controversial and sweepingproposed overhaul of its French-language law was quick to share his condemnation on Twitter.

"The big boss of Air Canada expresses everything we rejected decades ago: contempt for our language and our culture at home in Quebec," Jolin-Barrette wrote in French.

"These words are unworthy of the role he occupies."

The federal Minister of Official LanguagesGinette Petitpas Tayloralso criticized Rousseau, stating on Twitter that, "Air Canada offers an important service to Canadians. It must do so in both official languages and its leaders must be an example."

Quebec Liberal Party Leader Dominique Anglade also reacted, calling Rousseau's comments "appalling and disrespectful" and stating that "Air Canada frankly does not understand the impact of its decisions," to appoint a CEO who does not speak adequate French.

The Fdration des communauts francophones et acadiennedu Canada, an organization representing Canadian francophone and Acadian communities, has asked Rousseau to apologize.

"He must apologize for his insensitive attitude and his lack of respect for francophones," said the federation's president, Liane Roy.

"If the Commissioner of Official Languages had the power to issue orders and impose penalties maybe it would be taken more seriously," Roy added.