Montreal to get 6th SAAQ service point - Action News
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Montreal

Montreal to get 6th SAAQ service point

Transit Minister Genevive Guilbault says the new service point in the east end will allow the SAAQ to issue twice as many appointments to motorists. Service at the SAAQ has been bogged down for months, ever since it opened an online portal that was supposed to help.

Place Versailles automobile insurance board office to open in February 2024

people are standing outside a building.
A sixth SAAQ will open at Place Versailles in February 2024. (Hadi Hassin/Radio-Canada)

Montreal's east end will have a new automobile insurance board centre, Quebec's transport minister announced Tuesday.

Genevive Guilbault said Tuesday that the sixthSocit de l'assurance automobile du Qubec (SAAQ) service point in Montreal will open at Place Versailles in February 2024.

SAAQ services have been marred bydelays following the launch of the online portal SAAQclic in February. Those issues translated to about $40 million in losses for the board, according to SAAQ president and CEO ric Ducharme.

"What we're announcing today will bring additional capacity by moving appointments from Henri-Bourrassa, Langelier, Dorval or Longueuil here and leaving more space in our service centres for practical exams," Ducharme said. "There will be theory exams here, not practical ones."

Guilbaultsays the Place Versailles service point will allow the SAAQ to issue twice as many appointments to motorists, especially for newcomers to Quebec.

"It's been a year of movement and challenges because of the whole online services transition," shesaid. "Not everything is solved, but I think the worst is behind us."

Payment holiday extended

The SAAQ manages Quebec's system of no-fault auto insurance and, with it running a surplus, motorists will once again get a break on the cost of their licences.

Next year, the cost of a class five (passenger vehicle) driver's licence will be reduced from the standard $127 to $25.50 for motorists who do not have any demerit points.

The SAAQ also plans to invest $44 million over five years toward road safety projects and $52 million to improve insurance coverage.

Quebecers whose driver's licence ID photos and health-care card photos expire in 2024 won't need to have a new picture taken since Quebec will be extending their renewal deadline once again.

with files from Mlissa Franois