Uber paying its drivers to flout Quebec law

The ride-hailing service Uberis encouragingits drivers to continue operatingin Quebec, even though its activities are illegal under a new law that came into effect last month.

It has paid the fines of at least one driver and hasofferedfinancial incentives to othersto stay behind the wheel.

CBC News obtained messages an Uber representative sent in September to two different drivers who were seeking to clarify whether they could legally pick up clients.

Amid confusion amongUberdrivers about changing taxi-industry regulations, Ubertold one driver on Sept. 16:"For the moment, you can continue driving as anUberQuebec partner-driver as usual."

But under a law passed last June,which went into effect on Sept. 8, Uber drivers face steep fines and the seizure of their vehicles if they continue to offer rides through the app.

• Uber reaches agreement to stay in Quebec

Support after seizures

Shortly after the law came into effect, authorities in Quebec City and Montreal began suspending the licences of suspected Uber drivers for a week andseizing their vehicles.

Drivers have been slapped with fines reaching several thousand dollars.

ButUber told its driver on Sept. 16, "If your vehicle has just been seized, we will continue to support you, as we have done in the past."

CBC News spoke to one driver who said the company paid his legal feeswhen his vehicle was seized last month.

Along with the seizure,FritzTeard was facing a driver'slicence suspension and $7,500 in fines after being stopped by BTM agents on Sept. 13.

"Uberhelped me fight the ticket in court,"Teardsaid. "They referred me to a lawyer, who they are paying for."

• Uber Canada says it will pay its drivers' tickets

Base hourly rate for drivers

CBC News also obtained an email the company sent to a driver last week that guarantees a base hourly rate if he continues to offer rides:

Uber drivers are normally paid per ride, not per hour.

The driver who received the email had not driven in some time. The offer was meant to encourage him "totake the road again."

CBC News contactedUberQuebec seeking comment. The calls were not returned.

• Uber cars seized while taxi industry promises legal action to contest deal

Whither the pilot project?

A pilot project the product of a deal between Uber and the Quebec government would have exempted Uber drivers from these sanctions.

The pilot project, however, has yet to be implemented.

• Quebec'sUberpilot project pushed back until mid-October

Initial expectationswere that itwould be running by Sept. 29. But last week, a spokesman forTransport Minister Laurent Lessard, Mathieu Gaudtreault,said the earliest date by whichthe projectwould be in place is Oct. 14.

Ubermust stillapplyfora permit to act as a taxi intermediary.

• What's in the Uber deal?

Without the pilot project in effect, Uber drivers are obliged to respectthe provisions ofBill 100, which became law last month.

"Uber, at the moment, according to our analysis, continues to operate outside the law," saidMarie-Hlne Gigure, a spokeswomanfor the Bureau du taxi de Montreal (BTM), the agency responsible for upholding taxi industry regulations in the city.

"Since the month of June, we've found [Uber drivers] seem to be poorly informed about their status,"Gigure added.

'When willwe be able to work in peace?'

Ubercontinued to instruct its drivers to keep operating,even after Sept. 29when it became clear the pilot project was not in place.

A group of Uber drivers gathered on the night of Sept. 28, waiting for midnight to beginpicking up clients.

Shortly after midnight, they received word that an Uber driver had his vehicle seized by BTM agents.

One confused driver sent a message to Uber on the afternoon of Sept. 29.

"When will we be able to work in peace under the pilot project?" he asked.

An Uber representative responded the following day, telling the driver the details of the pilot project were still being worked out, but that he couldcontinue working.

"We will inform you of all the details of this deal and the manner in which to respect its conditions in the days to come," the driver was told.

Gaudreault, the transport minister's spokesman,declined to comment on Uber's "internal communications" with its drivers.

Hesaid it wasn't up to the legislative branch to apply the law.

Feeling betrayed by Uber

Several Uber drivers contacted by CBC News expressed frustration about the lack of clarity surrounding their legal status and the pilot project.

They also said Uber had done little to inform them about the legal risks they faced following Sept. 8.

"Yes," said Alexander Colorado, when asked if he felt betrayed.

Said Colorado, an Uber driver for about a year,"We received disinformation."