N.L. tourism association relieved after VRBO apologizes for I'se the By ad - Action News
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N.L. tourism association relieved after VRBO apologizes for I'se the By ad

In an email to a senator, VRBO says it is taking down the controversial ad, but a tourism operator says there is such a thing as bad publicity and couldnt say how it could impact the tourism industry.

Potential fallout from commercial isnt known yet, says N.L.. tourism advocate

Two women stand in the doorway of a barn that has chickens on the floor.
A VRBO commercial that uses I'se the B'y as its soundtrack has images of undesirable rental accommodations. (VRBO/YouTube)

The provincial tourism association is celebrating a win after vacation rental site VRBO announced it would remove an iconic Newfoundland and Labrador song from one of its commercials.

The video ad, which used the traditional folk song I'se the B'y as its soundtrack, was set to images of a small trailer, an old barn with chickens in it, and a tent with a pig on an air mattress, which were meant to portray less-than-desirable accommodations.

After its debut at the Grammy Awards broadcast on Feb.4 and a subsequent slot during last weekend'sSuper Bowl, there waspublic backlash, with the provincial government and Hospitality N.L. both asking VRBO to remove the song from the ad.

On social media Wednesday, Senator David Wells of Newfoundland and Labradorshared an email he'd received from Expedia Group manager Hunter Doubt, who said the ad would be taken down.

CBCNews askedDoubt, whoinitially said he'd "likely"respond over email, for clarification. However, CBC News receivedan emailed statementfrom a VRBO's spokesperson on Doubt's behalf, stating, "The spot pokes fun at our competition, not anyone in Newfoundland. This is one of several ads in this campaign."

That was the same statement VRBO had sent to CBC News for an earlier story.

Neither Doubt nor the spokesperson responded to followup messages from CBC News by publication time.

A person with a backpack on is opening the door of a tiny camper.
The VRBO commercial's message is that booking with VRBO will help you avoid accommodations like the ones in the video. (YouTube/VRBO)

In Doubt's email to Wells, Doubt offeredapologies on behalf of Expedia Groupfor the ad "that I know many have expressed disappointment in, specifically individuals from Newfoundland and Labrador such as yourself."

He added, "While I know for sure that this was an honest mistake, and meant in no way to depict the province in any negative way, we certainly understand the due diligence as it pertains to the song choice should have been better."

Doubt also told Wells he had a conversation with Tourism Minister Steve Crocker and had relayed the company's apology.

In another email Wells posted, Doubt wrote"steps have been taken to remove the ad."

Doubt's statement did not mention any timeline for the ad's removal.

Glad for news

Deborah Bourden, chair of the province's tourism association, Hospitality N.L., welcomed the news that the ad was going to be taken down.

"I think all of us in our industry will be happy to hear that," she told CBC News.

"It was a very unfortunate choice on their part. It doesn't matter whether they knew or didn't know the importance of that song to us."

Bourden said a quickonline search would have shown VBRO the song isimportant to the province.

She said its hard to determine how the VRBO ad could affect the tourism industry.

A woman with shoulder-length, dirty-blond hair and glasses is wearing a white blouse, black cardigan and red scarf.
Deborah Bourden, chair of Hospitality N.L., says she's glad to hear VRBO plans to remove the ad. (Sherry Vivian/CBC)

Not long after the VRBO ad was released, Newfoundland and Labrador Tourism, along with Target Marketing, released its own ad for the province set to I'se the By. Bourden said the new ad showed "all of the very quaint and beautiful rural and urban areas throughout our province of Newfoundland and Labrador."

Bourden saidthe song was inducted into theCanadian Songwriters Hall of Fame years agoand its lyrics resonate with Newfoundlanders and Labradorians with roots in coastal culture.

"I would be surprised that it didn't touch the nerves, and the hearts and minds of the people of Newfoundland and Labrador in the way that it did," said Bourden.

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With files from On The Go