Nunavut missing out on tourism dollars: report

A new study shows more cruise ship passengers are coming to Nunavut but spending far less money in the territory than other visitors.

A survey of tourists between May and October of 2015 by Toronto-based Insignia Marketing Research shows a drastic difference in how much people are spending once they arrive.

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The study shows cruise ship passengers spent$692 in the territory on average, compared with other visitors, who dropped more than $2,500.

The difference comes down to accommodations and meals, according to the president of Insignia Marketing.

"They're leaving their money, basically, with the cruise ship company," said David Thexton.

"There's a big opportunity with cruise ship people with making more retail products, more carving and more artwork available because they really want that.They want more opportunities to shop and take more souvenirs back with them."

A total of 2,750 cruise ship passengers visited Nunavut in 2015, up 860 passengers from 2011. Two-thirds of cruise-shippassengers were over the age of 65 with more than half (55 percent)visiting from outside of Canada.

While the report notes the high cost ofcruises pegging the average price at $17,000 when it comes to spending money onshore, passengers spentnearly four-times less than other tourists.

"One thing communitiesreally need to do is make sure they really have a point of sale system," saidKevin Kelly, the CEO ofNunavutTourism."An easy way for people to be able to spend their money, especially with arts and crafts,"

'People want Inuit products and services'

The report separated tourists into four categories: cruise ship passengers, tourists visiting friends and family in the territory, land-based travellers and business travellers. That last group, at69 per cent,madeup the vast majority of the 16,750 people who visited Nunavut during the survey period.

Altogether, tourists spent $37.88 million in the territory, excluding the cost oftravel to and from Nunavut.

Kelly said thatbusinesstravellers want opportunities to tour the territory, but finding an outfitter to take them out on the land can be a challenge, resulting in only four percent of business travellers purchasingguided trips.

"I travel a fair bit within the territory,and you show up in the airport and there's no advertisement in the airport for somebody's services," he said.

"Everyone complains with the high cost of travel. Well, they're already there. So take advantage of them while they're there and offer up an hour-long tour, or two-hour snowmobile ride, or a walking tour.

"That's the easy stuff to go after and that's where a lot of Nunavut operators are missing out."

Kelly encourages Nunavummiutto start their own outfitting companies, in orderto fillgrowing demand in the territory.

"People want Inuit products and services," he said."They want Aboriginal-run, Aboriginal-owned, Inuit-owned businesses to carry out these products.

"The major part of the problem here is that we need more operators. We need more products."