RCMP say problems with phone lines continuing in N.W.T. - Action News
Home WebMail Saturday, November 23, 2024, 09:04 PM | Calgary | -12.2°C | Regions Advertise Login | Our platform is in maintenance mode. Some URLs may not be available. |
North

RCMP say problems with phone lines continuing in N.W.T.

N.W.T. RCMP say they are still getting reports of problems with telephone service two days after Northwestel repaired a damaged fibre line that disrupted service across the North.

If local emergency line unavailable, go to nearest detachment for help

N.W.T. RCMP say they are still getting reports of problems with telephone service two days after Northwestelrepaireda damaged fibre line that disrupted service across the North.

Service problems were reported over the weekend and NorthwestelsaidMonday the problems were due to a fibre line in northern B.C.damaged bya landslide, and congestion on the line to which all services were rerouted.

Some customers had trouble using long distance and wireless services, as well as 1-800 calling. At the time, officials advised people in N.W.T. and Yukon to go to theirlocal RCMPdetachments iflocal emergency phone lines were unavailable.

Northwestel said the broken section of the fibre optic line was replaced and service restoredTuesday morning.

However, the N.W.T.RCMPsays it has still received reports of problems intermittently, with onereported as recently as early Thursdaymorning. It says it hasworkedwithNorthwestelto resolve the reports.

The RCMP says if people need emergency assistance and are unable to reach their local emergency RCMP line due to phoneservice disruption,they should physically go to the nearest detachment for help.