Hundreds of Yukoners get family doctors via program, hundreds more still waiting

Yukon's Find a Family Doctor program has matched 509 Yukoners with doctors, and 752 are still on the waiting list.

The Yukon Medical Association partnered with the territorial government on the program.

Dr. Katharine Smart, president of the association, said the Department of Health and Social Services (HSS) estimated in January that the waiting list willbe cleared by this December.

"Based on the number we know of today, we're optimistic people looking for a match with a family doctor should be matched within six to 12 months," she said.

The program officiallylaunched on Nov. 13, 2019.

Through a public-records request, CBC News obtained data from HSS, showing daily figures for the program from its inception toMay 15, 2020.

The data shows one person enrolled in the program the day before the launch. The next day, 30 people enrolled, one was matched, and there were five participating doctors.

By Nov. 30, the total number of enrollees was 385 66 of whom were matched and 15doctors were part of the program.

HSS spokespersonClarissa Wallsaid no one from the department was available for an interview late last week, however she did providethe latest program data.

Between mid-may andJune 11, there were 73 matches. If that rate continuesgoing forward, it will take about 10 months to match the752 people currently on the waiting list.

'Completely randomized' matching

However, that list can still grow; betweenMay 15 and June 11, there were 72 new enrolments.

Wall said in an email that enrollees are matched in a "completely randomized" fashion not first come, first served.

Because the waiting list has never been cleared, someone who signed up now could get matched with a doctorbefore someone else who signed uphalf a year ago.

"It was set up this way to ensure that all Yukoners had an equal and fair chance to enrol. It means that applicants who applied late, due to barriers like internet access, won't be penalized," Wall said in the same email.

The program will be reviewed later this year to see if any changes are needed, she added.

"As of today, do I think we have a shortage of family doctors? No, I don't think so," Smart said on Saturday.

There still needs to be active recruitment, though, she said, because doctors retire, go on parental leave, or stop working for other reasons.

As of June, 19 doctors are part of theFind a Family Doctor program.

Smart said there arearound 50 to 60 family doctors currently practicing in the territory, and there are enough doctors for the people on the waiting list to be matched, but thatprocess can't be rushed.

"You have to space them into the time you have in your office and still have space for all the existing patients that you have," she said. "So most physicians are taking on ... between two and five patients a month."

Smart also said that doctors in the territory often have other responsibilities, such as roles in emergency departments. She said those opportunities, especially in rural areas,can be part of the allure of working in the territory.

If doctors were forced to work only as family doctors, that could result in staffing shortages elsewhere, and they might want to move out of the territory, she said.