Flu season arrives early, slams clinics over holidays

Doctors offices and clinics across Ottawa are swamped with coughing, feverish patients with sore throats and stuffy nosesthis holiday season. One clinic manager said he's never seen anything like it, withpeople lining up out the door.

"It's been crisis mode for the last four or five days," said MartinScullion, themanager ofSouthbankMedical Centre. "This clinic has been here for 20 years. We've never seen that many patients."

More than 170 people waited up to two hours to see a doctor on Dec.27. That's double the number of people that usually come into the Southbankclinic.

According to Ottawa Public Health,the flu has arrived early this year at the worst possible time for spreading germs. People are visiting large groups of family and friends leading up to the New Year.

"Each week we're seeing more and more cases," said Robin Taylor, Ottawa'sassociate medical officer of health.

"When it's cold and people areinside and they'repacked together, they are more likely tospread virusesincluding the flu," she explained.

More than 80 confirmed flu cases

Therehave been 81laboratory-confirmedinfluenza cases in the capital so far this flu season. That's up from 17 cases duringthe same period last year. And those 81 patients representonly a small fraction of actual flu cases, most of which go unreported, said Taylor.

It's been miserable. We all feel cranky.- Brittany Andor

Samantha Crete and her entire family spent Christmas wrapped in blankets and huddled around the tree opening gifts surrounded byboxes of Kleenex.

"Wehave a whole house full of sick people," said Crete. "My son, who is seven, he hasbeencoughinghis brains out since Christmas. My mother-in-law she barely made it through Christmas dinner. I lost my voice Christmas Day."

Crete and her sister-in-law Brittany Andor visited the clinic Thursday. They had to canceltheir visit with their grandmotherso shedidn't catch what's going around their house. The illness has rotated through seven family members so far.

"My nephew was sick a couple days ago, then it wentperson-to-person," said Andor. "I guess it's my turn.It's been miserable. We all kind of feel cranky, on edge, and we're in a very small house with seven people. It's a lot of bacteria and viruses going around."

Not too late to get flu shot

It's unclear how many people got the flu shot this year.

Ottawa Public Health itself vaccinated 6,983 people so far, compared to 10,588 for all of last year. But the public health agency had given277,328 vaccinesto doctors as of the end of November, whereas it sent only 162,123 doses to doctors' offices last year.

As well, Ottawa Public Healthdistributed more than 112,000 vaccines to pharmacies during the 2015-16 flu season. This year, pharmacies received the vaccines directly from their own suppliers, which makes it difficult to know exactly how many flu shots were given this past fall in the capital region.

Unlike other years when the vaccine wasn't a great match with the actual flu virus, this year's version looks like it is giving recipients "some protection," said Taylor.

"Whether it's an early match, we're not sure yet," she said. "We won't know it until the season is over."

Health officials insist it's still not too late to get a flu shot. They arealso urging people to wash their hands, wipe down their cell phones, light switches and door knobs.

Finally, Taylor added, if you are sick, stay home to avoid passing on the flu to anyone else.