Ottawa bans window visits at city-run long-term care homes

The City of Ottawa is cracking down on families visiting loved ones on the grounds of four city-run long-term care homes during the pandemic.

Long-term care homes in Ontario have been restricting visitors since March, but many people have been going to the homes to visit at windows or to hold up signs for loved ones.

Ottawa's director of long-term care said in a statement to CBC they have to err on the side of caution and stop this from happening.

"This difficult decision to limit these visitors to the exterior grounds of the homes is based on prioritizing the safety and health of residents and staff," saidDean Lett, director of long-term care at the City of Ottawa.

He said more residents are going outside now that warmer weather has arrived.

"We have experienced a number of situations where families have visited and have not respected the requirement for physical distancing as directed through public health agencies."

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The city runs the Garry J. Armstrong, Peter D. Clark, Carleton Lodge and Champlain homes.

On Tuesday, the city confirmed an employee at the Peter D. Clark centre tested positive for COVID-19, the fourth positive staff testat one of its care homes.

As of Tuesday afternoon, Ottawa Public Health's report on institution cases did not list any resident cases.

Virtual meetings encouraged

Lett said he understands the difficulties families are facingand said the homes are using extra staff and technology resourcesto help set up digital meetings,phone calls and letter delivery.

"With the effects that we have seen the virus have on long-term care homes across the country, we have a responsibility to do everything possible to minimize the risks of COVID-19 from entering the homes," Lett said

Heencouragedfamilies to reach out to staff at the homes to set up those virtual meetings.

Some Ottawa city councillors want the ban reversed, while others say it's necessary.