Health-care promises ignore 'dangerous' issues, west Ottawa voters say

Abolishing"hallway medicine" the increasingly common sightof patients awaiting treatment in the corridors of the province's overcrowded hospitals has become a popular promise among candidates during this year's Ontario election campaign.

But some Ottawa voters want to know what else politicianswill do to protect their health.

Certainly, hospital overcrowding is a major issue.But voters in Ottawa WestNepean, including Dr. CleoMavriplis, say parties looking for solutions to health-care problems need to look beyond the emergency roomto how patients access home care and family physicians.

"Home care is really, really lacking.Seriously," said Mavriplis, a family doctor who works with the elderly. "It's dangerous."

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Mavriplispointed to an issue that's come up before: patients come out of hospital following treatments without any support from nurses.

"It's cheaper to keep someone at home. Much cheaper than keeping them in hospital," she said. "But I was speaking to one of my colleagues who works in geriatrics and they're afraid to let people go because by the time they leave the hospital, the care isn't always available."

Here's what voters in Ottawa West-Nepean are thinking

7 years ago

Duration 2:07

The CBC Street Talk team caught up with people in Carlingwood, Bayshore, Crystal Beach and Nepean.

AG report sparks changes

In 2016, Ontario Auditor General Bonnie Lysyk'sreport into the home-care system highlighted similar shortcomings.

She found people with complex needs weren't getting the care they needed within the mandated 24 hours.

The report studied more than a dozen Community Care Access Centres, a system that was later dissolved in favour ofLocal Health Integration Networks (LHINs), in the 2013-2014 fiscal year and found 47 per cent of patients were not seen within a day ofbeing discharged.

Last year, the Champlain LHIN said thewait list for nursing help at home shrank significantly in Ottawathanks to a boost in provincial funding.

• READ MORE: Ontario must shape up home care system, auditor general says
• READ MORE: Wait list for home care in Ottawa shrinks significantly

In their campaign platforms, the NDP promises to immediately increasefunding for home careby $300 million and the Liberals pledge a boostof $650 million over three years. The PCplan does not specifically include the words "home care."

Government must make 'hard choices'

For Alice Danielsin nearby KanataCarleton,those changes can't come soon enough.

"I was only there for one day after a hip operation," she said. "I live alone.They couldn't even send a nurse home to help me."

I'm afraid for my mother, the kind of care she's going to get.- Dr. Cleo Mavriplis

Mavriplissaid fixing the system will take money and, perhaps, some politically unpopular decisions.

"Maybe we need more guidelines as to when you order expensive tests. Not everybody can have the expensive tests they want," she said.

"They're going to have to sit down and make some hard choices, because I'm afraid. I'm afraid for my mother, the kind of care she's going to get."

Access to family doctors another concern

Farther west in the riding, Crystal Beach residentErin Gregory said she's never had a problem with long hospital wait times, but she does seeanother health-care issue.

"I would like to see, obviously, more funding if possible, to get more doctors," she said. "the level of difficulty people have, finding family doctors, that's kind of ridiculous."

Having to rely on walk-in clinics is a real problem, Gregory said.

"At times it's just easier to go to the hospital to get what you need and that ends up crowding emergency rooms with people who have the flu."

Like many in the riding, Gregory said she's been struggling with thedecision she'll make on voting day.

• Here's what people are saying in other Ottawa ridings