Amazon employees flag health concerns in Canadian warehouses

Physical distancing while working inside an Amazon warehouse can get tricky, especially since the company still tracks workers' productivity during the pandemic.

The e-commerce giant has hired1,000 new employees to boost its fulfillment centres and delivery network in Ontario, B.C. and Alberta.

Amazon workers in the Greater Toronto Areasay the new hires, especially in the warehouses' narrow aisles and locker rooms, are a big problem.

"If you want to hit your rate, you're going to be bumping into people," said one order picker at a GTA facility.

"Even if you've been distancing the whole day, if you go to your lockeryou're in each other's face the whole timebecause it's a very small space," the order picker said.

They were granted confidentialityby CBC because they say theyfear losing their job for speaking out.

At least 3cases in Canada

Amazon tells CBCit is staggering work shifts, frequently disinfecting its facilities, doing temperature checks and handing out masks to its employeesevery day.

"There's still a lot of criss-crossing that's happening, and now with more people, there's even more," another worker said.

So far, Amazon has reported two positive cases of COVID-19 at its Canadian sites.

It remains unclear whether employees were infected while on the job.

The first case was inits fulfillment centre on Boundary Road in rural east Ottawaand the secondin a warehousejust north of Calgary.

In an email to Radio-Canadalast week, Amazon confirmed a third case at its Bolton, Ont., facility.

Advocacy group calls for more protections

Gagandeep Kaur, organizer with the Warehouse Workers Centre, says hiring hundreds of workers during a pandemic goes against the physical distancing measures Amazon implemented.

"That just really defeats the purpose," she said.

Her organization launched an online petition, asking Amazon to better protect its workers.

Amazon has raised wages by $2 per hour through the end of April for workers in their Canadian operations, a movemajor grocery chainsand other essential services have also undertaken.

Employees will also receive double their regular hourly rate for every overtime hour from March 15 toMay 9.

"We want to recognize our employees who are playing an essential role for people at a time when many of the services that might normally be there to support them are closed," Amazon spokesperson Andrew Gouveia saidin anemail.

Wages typically start at $15.50 per hour, with full-time associates also receiving performance bonuses and stock awards, according to the company.

"I think we're pretty well being ripped off," one Amazon employee said. "Our health is at risk."

Another described the $2 pay hike as "insulting."

James Thomson, a former Amazon executive, says this two-dollar-an-hour "hazard pay" appears rather low, especially in a context where warehouse workers express health concerns.

"They're taking on a lot of physical risk in order to be able to reduce the risk for the consumer who otherwise doesn't have to leave his or her home," the former business head of Amazon Services said.

The e-commerce giant says employees' health and safety are a top priority: "We continue to consult with medical and health experts, and take all recommended precautions in our buildings and stores to keep people healthy."