This frustrated TTC rider blocked a bus in protest after she was asked to get off - Action News
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TorontoVideo

This frustrated TTC rider blocked a bus in protest after she was asked to get off

A woman expresses her frustration with long wait times on Toronto's transit system by strolling along the street, directly in front of a bus she was asked to leave because it was too crowded.

Woman was asked to leave overcrowded bus after waiting for a long time in the cold

Watch woman walk on roadway in front of TTC bus

7 years ago
Duration 3:27
CBC Marketplace producer Andreas Wesley captured this video of a woman protesting long wait times for TTC buses.

A CBCproducer shot a video of awoman who found a novel way of expressingher frustration with long wait times on Toronto's transit system on Friday afternoon.

The video shows her walkingalong the street, directly in front of a bus she was asked to leave because it was too crowded.

The bus crawled behind her and, when thedriver tried to divert around her,she blocked him.

Marketplace producer Andreas Wesley recorded the incident after getting on the overcrowded Route 47 bus at Lansdownestation on Friday at around 5 p.m. ET.

"Two buses came and [about 100 people] tried to cram on the bus, butthe bus driver said some people would have to get off because he couldn't see the door and he couldn't drive forward if he couldn't see the door," he recalled.

About fivepeople got off the bus then, including thewoman who appears in Wesley's video. The woman has not been identified. After several minutes, as the bus neared an intersection, she returned to the sidewalk and walked away.

Wesley said another woman who left the bus at the same time complainedthey were waiting for over half an houra likely claim judging bythe long line, whichran from the road, down the sidewalkand into the station

TTC spokesperson Susan Sperling suggests users voice their complaints by tweeting to @TTChelps, calling customer service or filling out a form on TTC's website. She doesn't recommend following in the woman's footsteps. (Paul Smith/CBC)

People were lining up "all down the sidewalk, into the subway, down the stairs of the subway station," for a stop located outside the subway, Wesleysaid.

The longer lines are a trend he has noticedin the neighbourhood over the last few weeks.

"Some people were laughing and some people were kind of mad," he said. "For me, I could sympathize with her."

No issues 'endemic to the route'

SusanSperling, spokeswoman for the Toronto Transit Commission (TTC)saysthe transit agency isnot aware of any specific issues that would cause longer than normal waitson the Route 47 busesbut acknowledges it could occasionallyhappen.

"Sometimes buses get crowded on a Friday night. They're buses. They have limited space,"SperlingtoldCBCToronto.

She says there are no plans to addbuses inthe area since TTCofficials "haven't heard of any issues endemic to this route."

"For us, this is an issue of safety.This woman put herself in harm's way," Sperling said.

"The bus operator responded very appropriatelyby putting safety first. He called his supervisor, remained calm and did not speed up."

Wesley said the protester also wasvery calm and collected.

"They weren't shouting at each other, there was none of that," he said.

Nonetheless, theTTCwarns riders against taking their protest, quite literally,to the street.

"We have lots of avenues for customers to register their displeasure with either our service or employee behaviour," Sperlingsaid.

"They can tweet @TTChelps, they can phone customer service, they can fill out a form on ourwebsite. But endangering your own safety and the safety of othersisn't something we would suggest doing."