Some skilled trades workers say transit is not working for them - Action News
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Windsor

Some skilled trades workers say transit is not working for them

Although transit ridership has bounced back since the COVID-19 pandemic, some skilled trades workers who rely on it to get to and from work are still facing problems. Overcrowding, comparatively high fares and poor access are some of the reasons that workers want a better transit system.

Ridership up 114% from 2019: Transit Windsor CEO

A man wearing a green t-shirt and a black hat standing next to a bald man wearing a red chequered sweater over a blue shirt
Marius Gligor, left, and Nate Hope, right, are two skilled trades workers who face issues with Transit Windsor service. Their concerns include overcrowding, comparatively high fares and a lack of access. (TJ Dhir/CBC)

Some skilled tradeworkers say it's a struggle to get transit to work for them.

"I would challenge [Transit Windsor staff]to try and get to a factory using Windsor Transit at six or seven in the morning," said Marius Gligor, a machine operator with a manufacturing company. "Good luck to you."

Gligorlargely relies on cars to get to and from work every day.

A man wearing a green t-shirt and a black hat about to board a bus
Marius Gligor waiting for the 2 bus at a bus stop. He currently has to rely largely on taxis and rides from friends to get to and from work. (TJ Dhir/CBC)

"I have to take a taxi from my house to my friend's house and then I have to catch a ride from there to work," he says. "On the way home I get dropped off here at [Tecumseh Mall] and then I have to take a bus home."

Another rider, granite fabricatorNate Hope, says his family got rid of one of their cars six years ago to try and save money, but with prices rising, "there's only so much that you can squeeze out of a rock."

A bald man wearing a red chequered sweater and blue jeans looking at his phone at a bus stop
Nate Hope is a skilled trade worker who currently takes the 3 bus to and from work. He says because his boss is currently debating moving to a new location, his commute could increase from 10-15 minutes to between 50-60 minutes. (TJ Dhir/CBC)

Hope, who previously volunteered with the city's transit committee and currently with Activate Transit Windsor Essex,admits he doesn't know where he can save more money and that Transit Windsor is making things worse.

"The bus fare for [a] Windsor bus is almost as much as a [Toronto Transit Commissionfare] and it's not even half as good," he said. [We] don't have a subway system. So, why is it that much money?"

A single Transit Windsor fare costs $3.15 for anyone over the age of 12.

In Toronto, a non-PRESTO TTC fare costs $3.35 for adults between the ages of 20-64. Youth riders aged 13-19 are charged $2.40 and seniors aged 65 or older are charged $2.30. The fares apply to buses, streetcars and the subway.

People board a streetcar at a busy downtown intersection.
Transit fares in Windsor are almost as much as they are in Toronto. One fare in Windsor cots $3.15 for anyone over the age of 12. Non-PRESTO fares in Toronto are $3.35 for adults between the ages of 20-64. Youth riders aged 13-19 and seniors aged 65 or older are charged less. (Michael Wilson/CBC)

Another issue Hope sees is overcrowding.

"If schools [are] just getting out, they're really crowded," says Hope, who takes route 3 to and from work. "It doesn't matter which route you take, there's going to be crowding."

Hope said that when buses are full, they could pass the stop he is at without stopping, extending his commute.

And for Hope, who does not have the option to work from home, his commute could get worse.

"My boss was talking about possibly moving where the location is to a spot that's more spacious for him," he said, acknowledging it as a positive. "But at the same time, it would really impact my bus route."

"It would change my route from being a 10-15 minute bus ride to a 50-minute to an hour bus ride."

I would challenge them to try and get to a factory using Windsor Transit at six or seven in the morning. Good luck to you.- Marius Gligor, Windsor transit rider

Gligor faces a similar accessibility concern. For him, who usually starts work at 6 a.m., there's no alternative yet.

"If I try to take a bus, I can't get to work until after 8:30 every morning," says Gligor.

Transit Windsor CEO Tyson Cragg told the city's Environment, Transportation andPublic Safety Standing Committee in February that ridership has increased 114 per centsince 2019.

A bus at a bus stop where a passenger is getting off
Skilled trades workers Nate Hope and Marius Gligor say Transit Windsor service is not adequate enough to meet their needs. (Chris Ensing/CBC)

Transit Windsor's annual report from 2022statesthat Transit Windsor seems "well-positioned to continue into 2023 with a strong recovery" while other transit agencies in the province "continue to struggle with ridership recovery due to the emergence of remote work".

But for workers in the skilled tradessuch as Hope and Gligor, where workers have to be on-site, they feel they're being ignored.

"It's not an accessible location; it's in more of an industrialized area," said Hope, referring to the potential new location of his workplace. "There's no bus route that goes through there. The big part of that commute would be me needing to walk from the bus stop to work. It would also be for me walking from one bus route transferring to another."

Transit Windsor doing what they can, executive director says

In response to Hope's concerns with overcrowded buses, Cragg said Transit Windsor has "every available resource on the road" to lessen the load.

"We have been experiencing an extremely high ridership recovery that has exceeded our expectations and our ridership is currently well above the provincial average," he said in an email.

Cragg also said transit service is forecasted to increase by 12.2 per cent by January 2024 and that their fares will have only increased by four per cent in that timeframe.

A bald man wearing glasses and a brown suit standing next to a public transit bus
Tyson Cragg, Transit Windsor executive director, told the city's Environment, Transportation & Public Safety Standing Committee in February that ridership has increased 114% since 2019. He told CBC News that the increase was bigger than expected. (Jason Viau/CBC)

"From an affordability perspective, Transit Windsor, with city council's support, has worked diligently to increase service while keeping fare increases (two per cent per year) well below the rate of inflation," he said in the same email.

As for increasing hours, Cragg says Transit Windsor is not at a point where itcan offer 24-hour service.

"For every additional hour added to the service day, the annual cost system-wide would be approximately $2.2 million," he said. "Public transit by its nature cannot be all things to all peopleand during low ridership periods the extension of service comes at a significant cost, which must be approved through the budget process."