Ward 5 residents want backflow valves and they want them now

People attending theWard 5 residents' meeting say they want to take advantage of the increased Basement Flooding Protection Subsidy Program and they're opting forthe fast-track option.

Council approved an increase to the program that will see on average an extra $500 provided per household to cover upgrades such asinstalling backflow valves and sump pumps following this year's historic flood.

• Council approves basement flooding subsidy increase and fast-track option

• Nearly a quarter of Windsor flood damage happened in Riverside

"We never had a flood like that before," said Bill Whitehead, who told CBC News that his basement was flooded out with knee-high water that ruined appliances and long cherished treasures, like his wife Betty's antiqueschool desk.

The Whitehead's home was hit twice during the storm. As water flowed in from the basement, Betty started to feel drips on her arm.

"It was coming from the roof, the ceiling, and it was dripping on the couch," said Betty, who believes they'll need to replace the roof of their home, too.

They have insurance but plan on applying for the subsidy program to make sure their basement isn't flooded next time heavy rainfall hits the area.

"We've already applied for program," said Betty, after spending most of Tuesday night's meeting at the Public Works booth examining the backflowvalve.

"And we don't want to have to re-do the basement if we're going to have to dig it up again."

Fast track preferred

They're looking at the new fast-track option approved by council, which allows homeowners to start work immediately with an approved plumber who must document the installation.

Once the work is done a city inspector looks over the completed work and then confirms if it's eligible for the subsidy.

"I have a backflow valve that worked partially and I'm not sure why it didn't work fully," said David Barris.

"Since my backflow valve is more than five years old I qualify for the program as well."

Barris said he plans to submit an application and going with the fast-track option.

"I won't be waiting too long not for the next flood," said Barriswho heard from neighbours at the meeting who are also interested in applying for the program.

Councillor: It works

Ward 5councillor Ed Sleiman hada backflowvalve installed in his basement 30 years ago.

"Does the backflow work? Yes," said Sleiman. "I know we had many times we've had a lot of rain ... and some of my neighbours come to me and said 'Ed, I have water in my basement, do you have any?' and I say 'No!"

Sleimansaid he recommends the program to everyone while adding one of the most important parts of the backflowvalve and sump pumps installations is the maintenance.

• Got a question for your councillor? Ward meetings kick off this week

"They have to inspect it every year, they have to clean it," said Sleiman. "I don't think it takes more than five minutes to do it."