How technology and a global pandemic are transforming Remembrance Day

On a grey, windswept spring day three years ago, Ryan Mullens sat next to the grave of a long-dead soldier in the green shadowsof the Canadianmilitary cemetery at Groesbeek, Holland.

Clutching a wooden flutecarved from oaksalvagedfrom the shattered forests around Vimy Ridge,the former Calgary reservistplayed Amazing Gracein tribute to Lt. James Koesterof the Regina Rifles.

Mullens knewKoester's story well. Killed whiletrying to take the nearby German town of Emmerich on March 30, 1945, in the war's twilight,the fair-haired young Koesterhadtold a buddy moments before his deaththat the only thinghe wanted after the war was to live on a"quiet road somewhere ... tosit there and be a friend to man."

As the last notes of hishymn diedaway, Mullens lookeddown the long rows of granite headstones stretching into the distanceand thought about the stories buried there thethousands of young people whoseheroic acts, tragic ends and moments of grace have been lost to livingmemory.

"That was really the genesis of the idea," hesaid. "It came into my mind how do we use the technology we have now in order to give people that connection that I just experienced at Koester's grave?"

He started researching and building.Three years later, Mullens and a partner are on the cusp of launching a smartphone app called"Faces of Valour" that will allow users to unearth the long-buried historiesof those who fought and died.

It's justone part of a digitalwave that promisesto transform the act of remembrance.Inarguably, the trend was underway before coronavirus but it has been accelerated by pandemic-driven lockdowns.

Some of our annual rituals of commemoration are going virtual in a way thatcould make the experience deeper and richer.In addition to the Faces of Valour app which links gravestones to military records and photos there are virtual walls of remembrance where ordinary people can share the individual stories of soldiers.

"As human beings, we relate to the stories of other human beings," said Peter Francis, an executive at the Commonwealth War Graves Commission in Maidenhead, U.K., west of London.

"I think this pandemic, if it's done one thing, it's shown us that perhaps now is the time to start to have those debates about, well, do we need to do something different to engage that [younger] generation? Do we need to embrace technology?"

WATCH: Peter Francis on using technology to tell war stories

Technology can humanize the sacrifice of the war dead

4 years ago

Duration 1:26

Peter Francis of the the Commonwealth War Graves Commission talks about a younger generation using online technology as a tool for remembrance.

The national Remembrance Dayservice in Ottawa this year will look like nothing we've ever seen before no paradeof elderlyveterans, nosolemncrowds depositing poppies on the Tomb of the Unknown Soldier.

It will be equally subdued in the United Kingdom.Although Francis said heexpects Nov. 11 events toreturn to normal at some point, he acknowledged that the way we commemorate past wars has to evolve with the culturethat the more the great wars of the 20th Century fade into the distant past, the harder it becomes to explain their meaningtothose who didn't experience them.

"Although the traditional remembrance services that have served us well for the last hundred years are absolutely fine and long may they continue perhaps we also need to start asking that generation about, well, how would you remember?" hesaid.

A more personal way of remembering

The Commonwealth War Graves Commission, founded amid thecarnage of the First World War, is encouraging families and even interested strangers in Britain, Canada and other Commonwealth countries to post videos and tributes on a virtual wall of remembrance to honourtheindividual soldiersburied inits 23,000 cemeteries around the world.

It haseven launched a program to name stars in the night sky after fallen soldiers.

Such acts are "as absolutely as valid as her Majesty the Queen laying a wreath at the Cenotaph in London on the 11th of November every year," said Francis.

While digital commemoration matters as muchas a wreath-laying, it's alsomore personal.Mullens said he wonders whether going digital might give future generations a betterappreciation of the human tragedy of war by giving faces to the individual casualties.

"There's so much power in a story and when we can recognize ourselves in a story," said Mullens, whose organization is digitally mapping the military cemeteries at Beechwood in Ottawa and Brookwood in the U.K. as a first step towardlaunching the app.

"These memories can be preserved in a way like never before and strengthened in a way like never before, because unlike any time in history, this software is going to allow people to stand at a grave, actually see the person and know who that person is buried there."

WATCH: 'He never got to go home and see his son'

Ryan Mullens tells a story that chokes him up

4 years ago

Duration 1:39

App developer Ryan Mullens explains how he wants his Faces of Valour app to reveal the stories of the people buried in war graves.

Before Faces of Valour, learning aboutthe person behind the tombstone had to be done the hard way by digging through the archives and piecing together different narrative strands from online sources.

Three of the people writing tributes this year for the Commonwealth War Graves Commission's virtual wall found their own ways of connecting with the stories of Canada's war dead.

In2002,David Patterson, a retired brigadier-general and artillery gunner, was in the Commonwealth cemetery in Tilly-sur-Seullesin northern France when he camequite by accident acrossthe grave of a Canadian airman.

Flying Officer Ramsay Habkirk was buried among hundreds of other Commonwealth troopsand a handful ofGerman soldiers another lost story of the war, until Patterson decided to tell it.

"What struck me was, he was here by himself in a cemetery that isn't very well visited at all by anybody, but not the least by Canadians," said Patterson, who now heads a battlefield tour company in retirement.

Each time he returns to Normandy, he said, he visits Habkirk "to make sure that he isn't alone."

His wall of remembrance tributeto Habkirk who wasshot down and killed whileflying supplies to special operations agents operating behind German lines in August 1944 is personal and heartfelt.

It's the same for Sam Hadley. Hergrandfather, Cpl. George Hadley, was aCanadiansoldier in the Queen's Own Rifles. He was killed shortly after the Normandy landings in 1944.

Her remembrance offers a perspective seldom seen in official commemorations of Canada's war dead an acknowledgementof how tough it was for her father to grow up without his own dad.

She said shefears that toofew people today have anyconcept of, orappreciation for, what her grandfather and other relatives on her mother's side sacrificed and why.

"When I put things up on the wall, it's personal," she said from her home in Bletchley, U.K. "It's my remembrance. It's me saying, 'I wish I could have met you and, regardless, I am proud of you.'"

Hadley saidshe worries about the gulf of understanding that persistsbetween her grandfather's generation and that of her four children an inability to see the wars of the 20th century as someone's lived experience.

"I feel there's no education here," she said. "My twenty-four-year-old doesn't know anything [about Remembrance Day]. You say about theNormandy landings and he says, 'I don't even know what that means.'"

Giving a voice to the dead

When Paul Heenan started to write about Capt. Donald McCrea who was killed during fierce fightingaround Caen, France halfway through the summer of 1944 the forward artillery observer was little more thana name on a list.

McCrea was killed at St. Martin-de-Fontenay. His death amounted toa footnote in a book about the war written by retired general Jacques Dextraze, who fought in theSecond World War and went onto serve asCanada'schief of the defence staff in the 1970s until Heenan found a pile ofletters in the national archives.

"He was a name on a wallbefore I started to dig into his past," said Heenan, who chose to research McCrea because they were both artillerymen.

"I read the letter from the padre. I read the letter from his battery commander and I read the letter from his commanding officer. And they all said this was a guy who would do anything for anybody."

He learnedthat McCreahadleft behind a young widow a womanhe managed to spend only a few weeks with before he wasshipped back to Europe following hisofficer training.

"It makes you think of the ultimate sacrifice," he said.