Tam says the pandemic will bring a 'new normal' to workplaces, defends WHO's performance

Canada's top doctor says that when Canada's locked-down economic activity revives,she expects to seecompanies embrace a "new normal" in how they operate to preventthe further spread of COVID-19.

In the second part of a wide-ranging interview with CBC News, Canada's Chief Public Health OfficerDr. Theresa Tamsaid that when Canadians return to work, it won't be the same type of working environmentthat existed before the pandemic.

"I actually think businesses and Canadians will come up with ideas and I think public health is asking,'Well, here are some of the parameters, come up with a plan of how your workplace could potentially be redesigned,'" Tam told theCBC'sRosemary Barton.

Tam suggested that some workplaces could getmore employees to workfrom home, or staggerthe start times of shifts so that large numbers of people don't crowdpublic transportation at the same timesof day.

"The new normal, when we get there, is one that is not the same as before," Tam said "It's one that might see our society function in different ways."

WATCH:Chief Public Health Officer Dr. Theresa Tam describes what life in might look like going forward:

'People's lifestyles will have to be adjusted': Dr. Tam

4 years ago

Duration 0:56

In an exclusive interview with CBCs chief political correspondent Rosemary Barton, Canadas Chief Public Health Officer Dr. Theresa Tam describes what life in Canadian cities, workplaces and homes might look like going forward.

Tam noted that travellers are now required to wear maskswhile flying or crossinginternational borders and suggested that practice could be expanded.

"How we actually maintain some sort of physical distance at the same time as certain businesses begin to open and workplaces re-adjust to the new normal I think it will have some profound changes in society,including maybe our acceptance of people wearing masks," she said.

Tam said that provinces will have to meet certain benchmarksbefore relaxing public health standards in orderto prevent a resurgence of the disease.

'Profound changes in society'

"Some of ... that new normalis to make sure the epidemic curve in your local area has come down to the bottom end," Tam said, adding that once the bottom of the curve is reached, a population has to sustain that lower number of cases and test broadly for the disease to protect hospitals from being overwhelmed.

A framework for reopening Canada's economies, jointly agreed to by the federal, provincial and territorial governments,was released earlier today.

The plan's preconditions for easing restrictions and reopening economies include:

• COVID-19 transmission coming under control,so that health care systems can manage the number of new cases with "substantial" clinical care capacity and a stabilized number of hospitalizations, with the possible exception of isolated outbreaks.
• Public health capacity that's sufficientto test, trace and isolate cases.
• Supportsto help vulnerable groups and communities.
• Measuresto prevent the introduction and spread of COVID-19 in workplaces.
• A plan tolimit therisk of importing the virus by easing and managing restrictions onnon-essential domestic travel in a coordinated manner, while recognizing that reopening international borders may happen only in later stages.

Tam also told CBC News that one of the features of the new normal will be a lack of cruise ships in Canadian waters.

"We'll postpone the cruise ships coming into Canada and re-evaluate it," she said. "The re-evaluation is July, but let's just say that can't happen here, because the introduction would be huge. You'd have thousands of passengers coming into port."

A slow, phased-ineasing of restrictions is necessary, Tam said, to avoid a second outbreak.

"I just have the image of New York City in my head. And I think I would never want that to happen anywhere in Canada," she said. "And if we let things resume too fast, we may get that kind of surge."

The World Health Organization [WHO] has been accused of putting too much faithin information about the virus and its death tollcoming out of China.

WATCH:Theresa Tam says health experts underestimated COVID-19 and that it would be "worthwhile to examine" the WHO's response.

'Worthwhile to examine' WHO response to COVID-19: Dr. Tam

4 years ago

Duration 1:29

In an exclusive interview, Canadas Chief Public Health Officer Dr. Theresa Tam tells CBCs chief political correspondent Rosemary Barton that health experts underestimated the global COVID-19 spread and that it would be "worthwhile to examine" the World Health Organization's response.

Tam said she appreciatesthe challenges the WHO faced intrying to get ahead of a new and fast-moving disease.

"I think it's a very difficult job to do, quite honestly," Tam said. "We have a federated system with different provinces and territories. The WHO has to serve over 190 member states... The data is what it is, you're going to have to work with information at the time that you've received, and it may be incomplete.

"I'm not sure if the WHO could have got more information. That I can't necessarily know."

Tam said that while she would welcome a review of the pandemic advice provided by the WHO, she does not fault it for its initial responsebecause health experts all over the world "underestimated where this could go."

"I think it is always worthwhile to examine what went on and that is actually a normal process," she said. "Especially after such an extraordinary and unprecedented event, we would always want that ... [to] look at what could be done better."

Personal attacks

Tam pointed out that the WHO is only as good as theinformation provided to it by member states. She said that while Canada prepared its response at the outset as if COVID-19 was going to be a pandemic, Canadian officials"had no concept" in the early days "whether it would become one."

"The estimations of how transmissible the virus was and how severe it was [were] unclear at the start," she said. "Most of my colleagues, some of whom are much more experienced than me, didn't quite know what the situation was. I'm not sure what more could have been done."

WATCH:Dr. Theresa Tam on WHO response to COVID-19, reopening Canada

Dr. Theresa Tam on WHO response to COVID-19, reopening Canada

4 years ago

Duration 11:55

Part 3 of 3 of Rosemary Bartons exclusive interview with Chief Public Health Officer Dr. Theresa Tam on the WHOs response to COVID-19, reopening Canada and the personal stresses that come with her job.

Tam was asked about recent personal attacks made against her by Alberta Premier Jason Kenney, whoaccused her of repeating media lines from the People's Republic of China, and by Conservative leadership candidate Derek Sloan,who asked if Tam works for China.

"I'm really busy focusing on the actual response and that is what I'm here to do," she said.

Tam said that she copes with the personal attacks and the moreracist and misogynist abuseshe receives online by focusing"on how incredible Canadians have been" in following public health directives.

"I just sort of compartmentalize it," she said. "I think everybody copes with these things a little bit differently.

"I've always been someone who represents public health in its widest scope, its determinants of health ...how we treat people in different ways affects people's health, and that's how I sort of look at it.

"Stigmatization leads to poor health outcomes. And it does not help our collective response."