Can Obama recover from the 'bungled' health-care rollout? - Action News
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Can Obama recover from the 'bungled' health-care rollout?

The pressure is on Barack Obama and the White House to quickly resolve the U.S. government's health-care web site issues, which could cause significant problems for the president's signature legislative achievement.

'You never get a second chance to make a first impression,' says Obamacare critic

U.S. President Barack Obama acknowledged that the widespread problems with his health-care law's rollout are unacceptable, as the administration scrambles to fix the cascade of computer issues. (Charles Dharapak/Associated Press)

When Barack Obamas former press secretary usedterms like bungled badly and excruciatingly embarrassing for the White House to describe the Affordable Care Act's online rollout, its little wonder the president saw the need to engage in some quick damage control.

Speaking at the White House Rose Garden on Monday, Obamadefendedhispolicy, which seeks to eventually cover more than 30 million Americans currentlywithout health insurance and those who had been denied coverage because of pre-existing health conditions.

Millions morelow-income Americans will also be covered through the expansion of Medicaid to the states,though some Republican governors, fearing federal subsidies may eventually end, have opted out.

Thepresident has had some political cover for the "bungled" roll-out, as it wasdescribed by former press secretary Robert Gibbs, with the country's attentionfocused on the partial government shutdown and debt ceiling crisis.

But technical problems continue topreventmillions of Americans fromloggingonto the HealthCare.govweb site. And with some Democrats also slamming the rollout,the pressure ison Obama and the White House to quickly resolve issuesthat could cause significant problems for the president'ssignature legislative achievement and to his presidential legacy.

Michael Tanner, a senior fellow at the Cato Institute who specializes in health care and acritic ofObamacare, said if officialsare able to fix the web site quickly, the troubled rolloutcouldsoon be forgotten.

"If it goes on, the answer is no. You never get a second chance to make afirst impression.And if peoplethink this is a mess, theyre goingto tie it backconstantlyeverything that goes wrong from here on out," he says.

Obama admitted that the launch of HealthCare.gov the federally run web site created to allow Americans to sign up for health insurance "hasnt worked as smoothly as it was supposed to work."(To which Washington Post blogger andObamacaresupporter Ezra Kleinsnarkedback in his blog: 'Hasnt worked' is closer to the truth.")

Some of the criticism lobbed at the White House stemsfromofficials'repeated assurances that the web sitewould be ready to go by the Oct. 1 launch date.

Although Obama stressed that his health-care plan is more than a web site, he acknowledged that there are no excusesfor the glitches and that his team is on the case, day and night, working out the kinks.

But others have suggested the technical problems could be more severe, and that it could be several weeks until the issues are resolved.

Deadlines loom

This poses a potentially major problem for the administration, which has set deadlines for when people must sign up for the individual mandate, which forces Americans to buy insurance or be financially penalized.

With Dec.15 the first deadlineto ensure coverage for Jan.1, 2014, those attempting to fix the web site may not have a lot of time.

I think they have about a month or so before it becomes impossible for them to reach the numbers they need to reach, said Tanner.

Although March 31, 2014, is considered the final deadline, Americans need to be signed up by mid-February to avoid a penalty of $95 or oneper cent of their taxable income, whichever is larger.

The White House is expecting seven million people to be enrolled by the end of March. However,Obamacare hinges onspreading the insurance risk, meaning about 2.5 millionto three million of those enrolled have to beyoung and healthy people. They would effectivelysubsidize the elderly and the sick, since younger, healthy people are less likely to get sick and use insurance.

Tanner said that if thecomputer glitches dissuade young people from signing up and they decide instead to incur the penalty, it would be disastrous for Obamacare.

If only sick people go in there, then whatever premium youre charging isnt going to be sufficient to cover them, and the system breaks down," Tanner said.

'Death spiral'

In actuarial terms, this is known as the adverse selection death spiral, in whichthe healthiest of the sickest keep dropping out as premium rates skyrocket.

It keeps going into this death spiral until eventually the insurance market collapses," Tanner said.

So far, the Obama administration has said that 19 million people have looked at the web site and that half a million people have gone through the application process.

But officialshave refused to say how many have actually enrolled, instead telling The Associated Press that those numbers won't be available until mid-November.

They say, Oh, reporters, youre just obsessed with this enrolment figure. Well, thats because the enrolment figure is the only thing that tells us whether its actually going to work, Associated Press reporter Julie Pace told MSNBC.

If technical glitches continue to plague the web site, and Americans are unable to sign on, the administration could be put in the position of having to delay the individual mandate rollout. Ironically, this is one of the demands the Republicans made during the partial government shutdown.

Meanwhile, the Wall Street Journal reported that health insurance companies say they aregetting flawed applications, including spouses reported as children, missing data fields and suspect eligibility determinations.

But Tanner saidthe problems are more systemic than the web site and its related issues.

He said the presidents claim that everyone would be able to keep an existing insurance plan has already proven to be demonstrably untrue," and that some are already getting notices that their current insurance plan doesn't meet the standards and new regulations passed under Obamacare.

Premiums will vary

While costs for premiums will vary state by state, the U.S.. Department of Health and Human Services has estimated that Americans on average will pay $328 a month for insurance premiums. The state ofNew York,which has the highest premiums in the country, will see its rates cut by 50 per cent. Some consumers will also qualify for subsidies to lower their rates even more.

But Tanner said many of those costs will be incurred by younger people, who will see their premiums go up.

As well, a number of insurance companies have balked at participating in thehealth-careexchanges, meaning less competition could also spike rates.

But Obamacare criticSally Pipes, of the Pacific Research Institute for Public Policy, said the bigger issue is whether people will havethe same coverage in terms of access todoctors, hospitals and services.

"I think when people see what kind of insurance is available, what it's going to cost, what it covers, that's going to be a huge eye-opener. I thinkyou're going to see a lot of people say, 'This, Mr. President, isn't what you promised us."