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Tech Bytes: Free Wi-Fi at Starbucks, but...
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Free Wi-Fi at Starbucks, but...

By Peter Nowak, CBCNews.ca

The inexorable spread of free Wi-Fi has taken another step forward with an announcement by Starbucks that it is offering free connectivity at its 650 company-operated stores in Canada. The catch to it is that you have to have home internet service with Bell.

Here's how it works: you need to get a Starbucks card, which is one of those cards you can refill with credit. The cards are free and, for the remainder of the summer, don't need to be registered. Starting in the fall, you'll have to visit Starbucks' website and sign up to the chain's loyalty program (luckily, it's also free of charge). Then, in the stores, you have to enter your bell.ca login to use the Wi-Fi.

From there, customers get two hours of unlimited free Wi-Fi a day. Of course, there's the question of how "unlimited" this unlimited offer truly is. Chances are good there are download limits, since Bell has such limits on its home service, but what are they?

Since the connection is through Bell, there's also the question of whether there will be any other restrictions on how the wireless service can be used. Will customers attempting to use peer-to-peer applications such as Skype or BitTorrent find their Starbucks Wi-Fi throttled, for example?

A spokesman for Bell didn't immediately return queries on these questions, but as soon as we can get clarification we'll pass it on. If you try service, let us know what you think by posting a comment here.

UPDATE: Indeed, thanks to Jimmy in Toronto for noticing the free Wi-Fi extends to all Starbucks customers, not just Bell subscribers. Chalk it up to a poorly worded press release in conjunction with confusing billboards that spin the Wi-Fi as a Bell-specific service. The difference here is that Bell home internet customers get unlimited free Wi-Fi while non-Bell subscribers get two free hours a day. Again, the issue of "unlimited" is up for debate.

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Comments

Loren

Canada may be ahead of the States for residential broadband penetration, but we are lagging pretty far behind for free wifi. When you're down south, everywhere you look there's free wifi to be had - truck stops, restaurants, hotels, coffee shops, etc. Here, it's "sure we have wifi - enter your credit card and pay by the hour". Do businesses here think this would somehow not attract more customers, or are they afraid of customers sitting for hours and not buying anything?

Posted August 12, 2008 10:23 AM

REM

kingston

Where is the free part?? You have to be a Bell customer already paying for service to use this promotion. For the rest of the population who doesn't subscribe to Bell, there is no change, you pay! WooT, I feel better now, thanks Starbucks. I think I'll get coffee somewhere else.

Posted August 12, 2008 11:05 AM

Monkey

Winnipeg

hehehe, I though the headline read:

"Free Wi-Fi at Starbucks, but...Their Coffee Still Sucks"

Posted August 12, 2008 12:23 PM

John Grumpy

Ottawa

Ahaha...Funny. To hell with Bell (honestly, after their latest shananigans), and to hell with Starbucks too. The internet and the coffee go hand in hand, they both suck. Try Bridgehead...anyone can get free WiFi there.

Posted August 12, 2008 02:39 PM

Hilary

Kingston

It's funny how much of a big deal people make of needing free internet wherever they go. Why not pick up a book (which is especially easy since many Starbucks stores are connected to book stores) and stare at something that doesn't have that rectangular glow?

If you don't like Starbucks, does it really make a difference whether you get internet there or not? There is no need to complain about a service that you don't even use. I really don't think it changes much for the majority of people. I will personally still go there for a nice drink and some good service.

Posted August 17, 2008 02:37 AM

Hilary

Kingston

Why is it necessary for us to have free internet wherever we go? Why not pick up a book (which would be easy at Starbucks since most of them are connected to book stores) and stare at something without that rectangular glow?

If you don't like Starbucks, then why complain that they don't have free internet when you wouldn't be caught dead there in the first place? I personally like their drinks and have always had good service. There aren't many places that will give you a new drink for free if you don't like the one you got.

Forget the internet and go out for coffee to enjoy the company of some friends rather than your laptop.

Posted August 17, 2008 02:46 AM

Jimmy

Toronto

Your article is incorrect. It's free even if you are not a Bell customer. I used it yesterday. Bell Internet customers get it for free for unlimited time. Starbucks card holders get 2hrs free per day. I did my work emails, hotmail, MSN messenger, and random surfing with no probs. Didn't try any peer to peer stuff, but I wouldn't be doing that in a public wifi location anyway.

Posted August 18, 2008 01:35 AM

simon

ottawa

While I p2p frequently at home, I would consider p2p'ing off someone else's network, a public network or a freely provided network to be a gross breach of netiquette - all legality aside, there's so much IP overhead that you end up being an internet hog. My connection at home is *my* connection, i pay for and manage it. But on an open network? Get some tact.

Posted August 25, 2008 06:24 PM

Jaeden Scott

YET ANOTHER INCORRECT STATEMENT BY CBC.

You dont need to have home service with Bell in order to get free wifi at starbucks. If you have a REGISTERED Starbucks card, u can get 2hrs free per day!

Posted August 31, 2008 11:18 AM

david

Regina

Here in Regina we have free wireless in the downtown core area, and the University. Not too many people use it, because you don't see too many laptops around. I have not checked the speed at speedtest dot net. I did get a chance to use it for livevideo which seemed to stream fine.

Posted September 2, 2008 12:52 PM

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